Inspection Agreement

The Australian Standard for building inspections AS 4349.1-2007 and timber pest inspections AS 4349.3-2010 requires that every pre-purchase inspection has a pre-engagement agreement accepted by the home purchaser (or their solicitor/conveyancer) before commencement of the inspection. To comply with the standard and insurers requirements, read the information below.

If in agreement, fill in any empty fields at the base of this page and click the “I agree” button.

TYPE OF INSPECTION ORDERED BY YOU:

There are 2 parts: 1. Building Inspection. 2. Timber Pest Inspection

1. BUILDING INSPECTION

Inspection & Report: The inspection will be of the Building Elements as outlined in Appendix C of AS4349.1-2007 except for Strata title properties where the inspection will be according to Appendix B of AS4349.1-2007.

To avoid any misunderstanding as to the type of inspection We will carry out and as to the scope of the resulting report You should immediately read, sign and return the email approval of this agreement to Us. If You fail to return the copy to Us and do not cancel the requested inspection then You agree that this document forms the agreement between You and Us. We will carry out the inspection and report as ordered by You in accordance with this agreement and You agree to pay for the inspection and report on delivery of the report. In ordering the inspection, You agree that the inspection will be carried out in accordance with the following clauses, which define the scope and limitations of the inspection and the report.

SCOPE OF THE INSPECTION & THE REPORT

1. The Inspection will be carried out in accordance with AS4349.1-2007. The purpose of the inspection is to provide advice to a prospective purchaser regarding the condition of the property at the date and time of inspection. Areas for Inspection shall cover all safe and accessible areas.

2. The inspection shall comprise a visual assessment of the items listed in Appendix C to AS4349.1- 2007 for the structures within 30 metres of the building and within the site boundaries including fences.

3. Subject to safe and reasonable access (See Definitions below) the Inspection will normally report on the condition of each of the following areas: –

1. The interior
2. The subfloor
3. The roof void
4. The roof exterior
5. The exterior

4. The inspector will report individually on Major Defects and Safety Hazards evident and visible on the date and time of the inspection. The report will also provide a general assessment of the property and collectively comment on Minor Defects which would form a normal part of property maintenance.

5. Where a Major Defect has been identified, the inspector will give an opinion as to why it is a Major defect and specify its location.

LIMITATIONS

6. The Inspector will conduct a non–invasive visual inspection which will be limited to those accessible areas and sections of the property to which Safe and Reasonable Access (see Definitions below) is both available and permitted on the date and time of the inspection. Areas where reasonable entry is denied to the inspector, or where safe and reasonable access is not available, are excluded from and do not form part of, the inspection. Those areas may be the subject of an additional inspection upon request following the provision or reasonable entry and access.

7. The Inspection WILL NOT involve any invasive inspection including cutting, breaking apart, dismantling, removing or moving objects including, but not limited to, roofing, wall and ceiling sheeting, ducting, foliage, mouldings, debris, roof insulation, sarking, sisalation, floor or wall coverings, sidings, fixtures, floors, pavers, furnishings, appliances or personal possessions.

8. The Inspection and Report compares the inspected building with a building that was constructed in accordance with the generally accepted practice at the time of construction and which has been maintained such that there has been no significant loss of strength and durability.

9. The Inspection excludes the inside of walls, between floors, inside skillion roofing, inside the eaves, behind stored goods in cupboards, and other areas that are concealed or obstructed. The inspector WILL NOT dig, gouge, force or perform any other invasive procedures.

10. The Report is not a certificate of compliance that the property complies with the requirements of any Act, regulation, ordinance, local law or by-law, or as a warranty or an insurance policy against problems developing with the building in the future.

11. The Building Inspection WILL NOT look for or report on Timber Pest Activity. Timber Pest activity will be covered in Part 2 – Timber Pest Inspection. You should have an inspection carried out in accordance with AS 4349.3-2010 Timber Pest Inspections, by a fully qualified, licensed and insured Timber Pest Inspector.

12. If Timber Pest Damage is found then it will be reported. The inspector will only report on the damage which is visible.

13. ASBESTOS: No inspection for asbestos will be carried out at the property and no report on the presence or absence of asbestos will be provided. If during the course of the Inspection asbestos or materials containing asbestos happened to be noticed then this may be noted in the general remarks section of the report. If asbestos is noted as present within the property then you agree to seek advice from a qualified asbestos removal expert as to the amount and importance of the asbestos present and the cost sealing or of removal.

14. MOULD (MILDEW) AND NON-WOOD DECAY FUNGI DISCLAIMER: No inspection or report will be made for Mould (Mildew) and non-wood decay fungi.

15. If the property to be inspected is occupied then You must be aware that furnishings or household items may be concealing evidence of problems, which may only be revealed when the items are moved or removed. Where the Report says the property is occupied You agree to:

a) Obtain a statement from the owner as to
i. any Timber Pest activity or damage;
ii. timber repairs or other repairs
iii. alterations or other problems to the property known to them
iv. any other work carried out to the property including Timber Pest treatments
v. obtain copies of any paperwork issued and the details of all work carried out

b) Indemnify the Inspector from any loss incurred by You relating to the items listed in clause a)above where no such statement is obtained.

16. The Inspection Will not cover or report the items listed in Appendix D to AS4349.1-2007.

17. Where the property is a strata or similar title, the inspector will only inspect the interior and immediate exterior of the particular unit requested to be inspected as detailed in Appendix B in AS4349.1-2007. Therefore it is advised that the client obtain an inspection of common areas prior to any decision to purchase.

18. The Inspection and Report WILL NOT report on any defects which may not be apparent due to prevailing weather conditions at the time of the inspection. Such defects may only become apparent in differing weather conditions.

19. You agree that We cannot accept any liability for Our failure to report a defect that was concealed by the owner of the building being inspected and You agree to indemnify Us for any failure to find such concealed defects.

20. Where Our report recommends another type of inspection including an invasive inspection and report then You should have such an inspection carried out prior to the exchange of contracts or end of cooling-off period. If You fail to follow Our recommendations then You agree and accept that You may suffer a financial loss and indemnify Us against all losses that You incur resulting from Your failure to act on Our advice.

21. The Report is prepared and presented, unless stated otherwise, under the assumption that the existing use of the building will continue as a Residential Property.

GENERALLY

22. In the event of a dispute or a claim arising out of, or relating to the inspection or the report, or any alleged negligent act, error or omission on Our part or on the part of the inspector conducting the inspection, either party may give written notice of the dispute or claim to the other party. If the dispute is not resolved within fourteen (14) days from the service of the written notice then either party may refer the dispute or claim to an independent mediator. The cost shall be met equally by both parties or as agreed as part of the mediation settlement. Should the dispute or claim not be resolved by mediation then one or other of the parties may refer the dispute or claim to the Institute of Arbitrators and Mediators of Australia who will appoint an Arbitrator who will resolve the dispute by arbitration. The Arbitrator will also determine what costs each of the parties are to pay.

23. THIRD PARTY DISCLAIMER:

We will not be liable for any loss, damage, cost or expense, whatsoever, suffered or incurred by any Person other than You in connection with the use of the Inspection Report provided pursuant to this agreement by that Person for any purpose or in any way, including the use of this report for any purpose connected with the sale, purchase, or use of the Property or the giving of security over the Property, to the extent permissible by law. The only Person to whom We may be liable and to whom losses arising in contract or tort sustained may be payable by Us is the Client named on the face page of this Agreement

Note: In the ACT under the Civil Law (Sale of Residential Property) Act 2003 and Civil Law(Sale of Residential Property) Regulations 2004 the report resulting from this inspection may bepassed to the purchaser as part of the sale process providing it is carried out not more than threemonths prior to listing and is not more than six months old.

24. Prohibition on the Provision or Sale of the Report

The Report may not be sold or provided to any other Person without Our express written permission, unless the Client is authorised to do so by Legislation. If We give our permission it may be subject to conditions such as payment of a further fee by the other Person and agreement from the other Person to comply with this clause.

However, We may sell the Report to any other Person although there is no obligation for Us to do so.

25. Release

You release Us from any and all claims, actions, proceedings, judgments, damages, losses, interest, costs and expenses of whatever nature that the Person may have at any time hereafter arising from the unauthorised provision or sale of the Report by You to a Person without Our express written permission.

26. Indemnity

You indemnify Us in respect of any and all liability, including all claims, actions, proceedings, judgments, damages, losses, interest, costs and expenses of any nature, which may be incurred by, brought, made or recovered against Us arising directly or indirectly from the unauthorised provision or sale of the Report by You to a Person without Our express written permission.

DEFINITIONS:

You should read and understand the following definitions of words used in this Agreement and the Report. This will help You understand what is involved in a property and building inspection, the difficulties faced by the inspector and the contents of the Report which We will provide You following the Inspection.

Acceptance Criteria: The Building shall be compared with a building that was constructed in accordance with the generally accepted practice at the time of construction and which has been maintained such that there has been no significant loss of strength and serviceability.

Access hole (cover) means an opening in the structure to allow for safe entry to carry out an inspection.

Accessible area means an area of the site where sufficient safe and reasonable access is available to allow inspection within the scope of the inspection.

Building Element means a portion of a building that, by itself or in combination with other such parts, fulfils a characteristic function.

Client means the person(s) or other legal entity for which the inspection is to be carried out. If ordered by the person(s)’s agent then it is agreed that the agent represents the person(s) and has the authority to act for and on their behalf. (See also “You/Your” below)

Defect means a fault or deviation from the intended condition of the material, assembly or component.

Inspector means the person or organisation responsible for carrying out the inspection. (See also “Our/Us/We” below.)

Limitation means any factor that prevents full achievement of the purpose of the inspection.

Major defect means a defect of sufficient magnitude where rectification has to be carried out in order to avoid unsafe conditions, loss of utility or further deterioration of the property.

Minor defect means a defect other than a Major defect.

Person means any individual, company, partnership or association who is not a Client.

Property means the structures and boundaries etc up to thirty (30m) metres from the exterior walls of the main building but within the boundaries of the land on which the main building is erected.

Report means the document and any attachments issued to You by Us following Our inspection of the property.

Structural Inspection means the inspection shall comprise visual assessment of accessible areas of the property to identify major defects to the building structure and to form an opinion regarding the general condition of the structure of the property.

The Report will not include those items noted in Clause A3 of AS 4349.1-2007 e.g. Condition of roof coverings, partition walls, cabinetry, doors, trims, fencing, minor structures, ceiling linings, windows, non-structural & serviceability damp issues, rising damp, condensation etc.

Safe and Reasonable Access does not include the use of destructive or invasive inspection methods or moving furniture or stored goods.

The Standard defines the extent of safe and reasonable access as follows:

“The extent of accessible areas shall be determined by the inspector at the time of inspection, based on the conditions encountered at the time of the inspection. The inspector shall also determine whether sufficient space is available to allow safe access. The inspection shall include only accessible areas and areas that are within the inspector’s line of sight and close enough to enable reasonable appraisal.”

It also defines access to areas as defined in the Table below.

Access Table from AS 4349.1-2007

access table

Table Notes:

1. Reasonable access does not include the cutting of access holes or the removal of screws and bolts or any other fastenings or sealants to access covers.

2. Sub floor areas sprayed with Chemicals should not be inspected unless it is safe to do so.

Our/Us/We means the company, partnership or individual named below that You have requested to carry out the property inspection and report.

You/Your means the party identified on the face page of this agreement as the Client, and where more than one party all such parties jointly and severally, together with any agent of that party.

You agree that in signing this agreement You have read and understand the contents of this agreement and that the inspection will be carried out in accordance with this document. You agree to pay for the inspection on delivery of the report.

If You fail to sign and return a copy of this agreement to Us and do not cancel the requested inspection then You agree that You have read and understand the contents of this agreement and that We will carry out the inspection on the basis of this agreement and that We can rely on this agreement.

Note: Additional inspection requirements requested by You may incur additional expense in regard to the cost of the inspection.

2. TIMBER PEST INSPECTION

AS 4349.3 2010 Pre-purchase Timber Pest Inspection.

To avoid any misunderstanding as to the type of inspection We will carry out and as to the scope of the resulting report You should immediately read, sign and return the white copy of this agreement to Us. If You fail to return the copy to Us and do not cancel the requested inspection then You agree that this document forms the agreement between You and Us. We will carry out the inspection and report as ordered by You in accordance with this agreement and You agree to pay for the inspection and report on delivery of the report. In ordering the inspection, You agree that the inspection will be carried out in accordance with the following clauses, which define the scope and limitations of the inspection and the report.

INSPECTION.

1. In the case of Pre-purchase Timber Pest Inspections and all Timber Pest Inspections the inspection will be in accord with the requirements of Australian Standard AS 4349.3-2010 Inspection of buildings Part 3: Timber pest inspections.

2. In the case of Termite Inspections the inspection will be carried out within and around existing buildings and structures.

3. A copy of these Australian Standards may be obtained from RAPID Solutions at Your cost by phoning (02) 49543655 or from Standards Australia.

4. Termite Inspections will be conducted under AS 4349.3-2010.

5. All inspections will be a non-invasive visual inspection and will be limited to those areas and sections of the property to which Reasonable Access (see definitions below) is both available and permitted on the date and time of Inspection.

6. The inspector may use a probe or screwdriver to tap and sound some timbers and may use a sharp knife to carry out some ‘splinter testing’ on structural timbers in the subfloor and/or roof void. Splinter testing WILL NOT be carried out where the inspection is being carried out for a Client who is a purchaser and not the owner of the property being inspected. The inspector may use a moisture meter to check moisture levels in walls that back onto wet areas such as showers etc. Other than these areas the moisture meter will not be used on other surfaces except where the visual inspection indicates that there may be a need to further test the area.

7. The inspection WILL NOT involve any invasive inspection including cutting, breaking apart, dismantling, removing or moving objects including, but not limited to, roofing, wall and ceiling sheeting, ducting, foliage, mouldings, debris, roof insulation, sarking, sisalation, floor or wall coverings, sidings, fixtures, floors, pavers, furnishings, appliances or personal possessions.

8. The inspector CANNOT see or inspect inside walls, between floors, inside skillion roofing, inside the eaves, behind stored goods in cupboards, in other areas that are concealed or obstructed. Insulation in the roof void may conceal the ceiling timbers and make inspection of the area unsafe. The inspector WILL NOT dig, gouge, force or perform any other invasive procedures. An invasive inspection will not be performed unless a separate contract is entered into.

9. If the property to be inspected is occupied then You should be aware that furnishings or household items may be concealing evidence of Timber Pests, which may only be revealed when the items are moved or removed. In some case the concealment may be deliberate. If You are the purchaser and not the owner of the property to be inspected then You should obtain a statement from the owner as to any timber pest activity or damage to the property known to them and what, if any, treatments have been carried out to the property. It is important to obtain copies of any paperwork issued and the details of any repairs carried out. Ideally the information obtained should be given to the inspector prior to the inspection being conducted.

SCOPE OF THE INSPECTION & REPORT.

10. In the case of Pre-purchase Timber Pest Inspections or Timber Pest Inspections in accord with

AS 4349.3-2010 the Inspection and resulting Report will be confined to reporting on the discovery, or non discovery, of infestation and/or damage caused by subterranean and dampwood termites (white ants), borers of seasoned timber and wood decay fungi (rot), present on the date and time of the Inspection.

11. In the case of all Termite Inspections in accord with AS 3660.2-2000 inspections the Inspection and resulting Report will be confined to reporting on the discovery, or non discovery, of infestation and/or damage caused by subterranean and dampwood termites (white ants) present on the date and time of the Inspection.

12. In both cases the Inspection will not cover any other pests and the Report will not comment on them. Dry wood termites (Family: KALOTERMITIDAE) and European House Borer (Hylotrupes bujulus Linnaeus) will be excluded from the Inspection.

13. The inspection will report any evidence of a termite treatment found at the time of the inspection.Where evidence of a treatment is reported then the Client should assume that the treatment was applied as a curative and not as a preventative. You should obtain a statement from the owner as to any treatments that have been carried out to the property. It is important to obtain copies of any paperwork issued.

14. MOULD: Mildew and non wood decay fungi is commonly known as Mould and is not considered a Timber Pest. However, Mould and their spores may cause health problems or allergic reactions such as asthma and dermatitis in some people. No inspection for Mould will be carried out at the property and no report on the presence or absence of Mould will be provided. Should any evidence of Mould happen to be noticed during the inspection, it will be noted in the General Remarks section of this report. If Mould is noted as present within the property and you are concerned as to the possible health risk resulting from its presence then you should seek advice from your local Council, State or Commonwealth Government Health Department or a qualified expert such as an Industry Hygienist.

LIMITATIONS.

15. Nothing contained in the Report will imply that any inaccessible or partly inaccessible area(s) or section(s) of the property are not, or have not been, infested by termites or timber pests. Accordingly the Report will not guarantee that an infestation and/or damage does not exist in any inaccessible or partly inaccessible areas or sections of the property. Nor can it guarantee that a future infestation of Timber Pests will not occur or be found.

DETERMINING EXTENT OF DAMAGE.

16. The Report will state timber damage found as ‘slight’, ‘moderate’, ‘moderate to extensive’ or ‘extensive and severe’.This information is not the opinion of an expert, as the inspector is not qualified to give an expert opinion. The Report will not and cannot state the full extent of any timber pest damage. If any evidence of Timber Pest activity and/or damage resulting from Timber Pest activity is reported either in the structure(s) or the grounds of the property, then You must assume that there may be some structural or concealed damage within the building(s). An invasive Timber Pest Inspection (for which a separate contract is required) should be carried out and You should arrange for a qualified person such as a Builder, Engineer, or Architect to carry out a structural inspection and to determine the full extent of the damage and the extent of repairs that may be required.

17. If Timber Pest activity and/or damage are found, within the structures or the grounds of the property, then damage may exist in concealed areas, eg framing timbers. In this case an invasive inspection is strongly recommended. Damage may only be found when wall linings, cladding or insulation are removed to reveal previously concealed timber. You agree that neither We nor the individual conducting the Inspection is responsible or liable for the repair of any damage whether disclosed by the report or not.

Report means the report issued to You by Us following Our inspection of the property.

Termites means subterranean and dampwood termites (white ants) and does not include Dry wood Termites.

Timber Pests means subterranean and dampwood termites (white ants), borers of seasoned timber and wood decay fungi (rot).

Our/Us/We means the company, partnership or individual named below that You have requested to carry out a timber pest or termite inspection and report.

You/Your means the party identified as the Client on the face page of this agreement, and where more than one party all such parties jointly and severally, together with any agent of that party.

UNDERSTANDING.

21. If there is anything in this agreement that You do not understand then, prior to the commencement of the inspection, You must contact Us by phone or in person and have Us explain and clarify the matter to your satisfaction. Your failure to contact Us means that You have read this agreement and do fully understand the contents.

22. You agree that in signing this agreement You have read and understand the contents of this agreement and that the inspection will be carried out in accordance with this document. You agree to pay for the inspection on delivery of the report.

23. If You fail to sign and to return a copy of this agreement to Us and do not cancel the requested inspection then You agree that You have read and understand the contents of this agreement and that we will carry out the inspection on the basis of this agreement and that we can rely on this agreement.

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Ben O'Brien
2 weeks ago
Phenomenal from start to finish. Really refreshing to find an inspector that is realistic and offers great advice. Does an extremely thorough job and have been very happy both times I’ve personally used but also with my sisters inspection aswell. Don’t go anywhere else - these guys are it! Fantastic experience from my first call with Rosalee to book in, right up until Jakob answering my 1 million questions well after the inspection was done and report delivered. Can’t recommend enough 🙌🏼
Response from the owner:Thank you for taking the time to leave us such a killer review for us Ben. It’s always been a pleasure. - The BPI team
Matt Heilman
1 month ago
Very professional with thorough inspections. Great service from the entire team. Report was received on time with clarification on highlighted areas of the report. Made the whole process very easy and streamlined.
Response from the owner:It was our pleasure Matt. Thanks for putting your trust in us and the laughs along the way. Congratulations on the new property. - the BPI team
Hollie Dowling
2 months ago
Highly recommend this building and pest inspector. They are professional, thorough and easy to deal with from start to finish. The inspection was detailed, and everything was explained clearly, which gave me confidence in the property and helped me understand exactly what I was looking at.
Response from the owner:Thank you so much for placing your trust in us for such an important purchase and for leaving this review. Congratulations again. - the BPI team
Muditha Kumarapeli
2 months ago
Jacob is very knowledgeable, reliable and professional. We have received his service in previous inspections too. He took his time to explain everything clearly and answered all our questions. He provides detailed useful reports with solutions. Highly recommend his service.
Response from the owner:Thank you very much for leaving this review. It’s always been a pleasure helping you out over the years. Congratulations on your latest purchase. - the BPI team
Cal M
2 months ago
Jacob and the team have gone absolutely above and beyond with our building and pest inspection. Jacob was very professional and completely thorough with his inspection and report on our property, noting a number of defects that a prior different company inspection had missed with their inspection. The report was clear and gave us some fantastic bargaining chips for re-negotiation that would have been missed had we not opted for our own inspection. I don’t do reviews and I chose to write this one because they most certainly deserve 6 out of 5 stars. Jacob definitely gave it 120%.
Response from the owner:Thank you very much for taking the time to leave a review. Best of luck with the negotiations and congratulations on the new property. - the BPI team
Emma Dykstra
3 months ago
Just completed building and pest for my first home. As a solo first home buyer I was very nervous, but Jacob really helped put my mind at ease. He was incredibly thorough and took the time to walk me through the process and what the report would look. Jacob will run through this finding with you at the end and allow the time to ask any questions. If it’s there, Jacob will find it. Would highly recommend!!
Response from the owner:Thank you very much for putting your trust in us for the biggest purchase of your life so far and for taking the time to leave this review. It was a pleasure, congratulations again on your new home! - the BPI team
Hai Bui
5 months ago
Quick communication and response. Details inspection and report. Highly recommended
Response from the owner:Thank you for taking the time to leave us a review Hai, it’s always greatly appreciated. Congratulations on the new property. I look forward to driving past in years to come and seeing everything you end up doing to the place. - the BPI team
B Vining
6 months ago
Jacob was incredibly thorough, professional and easy to communicate with, throughout the whole process of the building and pest inspection. The report was one of the most thorough I’ve ever seen and he went through all the major points of concern on the phone afterwards. Highly recommended.
Response from the owner:Thank you for the great review. Glad to hear you found everything thorough and easy to follow. We always aim to make the process as straightforward as possible so you can feel genuinely confident about what’s in the report. If you ever need a hand with anything in the future, please don’t hesitate to reach out. - the BPI team
Michala Robinson
7 months ago
Excellent experience from start to finish. Jacob was thorough, professional and extremely knowledgeable. He took his time to explain everything clearly and provided a detailed report promptly. Gave me great confidence in my purchase- highly recommend their services.
Response from the owner:It was a pleasure. Congratulations on the new property. I really look forward to seeing the renovations take shape in time. Thank you for taking the time to leave us this incredible review. - the BPI team.
K Bomb
7 months ago
I'm not sure I can add much to the glowing reviews except to say as a first home buyer about to undertake their biggest financial commitment in a crazy market, Jacob's expertise and scrupulous attention to detail is a MUST. A peace of mind that you simply can't put a price on. A heartfelt thanks again on behalf of mum and I. But none from the soon to be evicted pigeons.
Response from the owner:Those damn pigeons!! Thank you very much for taking the time to leave us such an amazing review. It was an absolute pleasure helping you out and congratulations on your purchase. We look forward to helping you out in a few years on your next purchase. -the BPI team
tim Mc
8 months ago
Jacob has an incredible amount of knowledge and experience. He helped flag a few issues on a property I was recently purchasing and could not be happier with his attention to detail when inspecting. Thanks BPI.
Response from the owner:Thank you, it was our pleasure. We are just glad the sellers were happy to come to the party and negotiate once the issues were pointed out. Congratulations on your new property. - the BPI team
Sam Stratford
8 months ago
Couldn’t recommend BPI more. Jacob as an inspector is professional and thorough, as a person to deal with he’s transparent, easy going and has been more than accommodating for us throughout our purchase. Top bloke, only person I’ll be getting through for an inspections going forward, thanks again!
Response from the owner:Mate, it was honestly our pleasure and thank you for taking the time to leave us this review. Best of luck with your new place. We look forward to hearing from you again when you are ready to buy the next one. - the BPI team
Jennifer Kyle
9 months ago
Jacob was professional, efficient and extremely knowledgeable. Highly recommend.
Response from the owner:Thank you very much for taking the time to leave us a review. It’s greatly appreciated. Congratulations on the new property. - the BPI team
Nickolas P
10 months ago
I had an excellent experience working with Jacob from BPI. He was extremely professional, knowledgeable, and thorough throughout the entire process. What truly stood out was his commitment to making sure I fully understood the report and felt confident moving forward. Jacob even took the time to call me on a Saturday afternoon to walk through everything in detail, clarify any concerns, and ensure I didn’t have any unanswered questions as we prepared for the purchase of our new home. His responsiveness, attention to detail, and willingness to go above and beyond made a stressful process much smoother and more reassuring. I greatly appreciated his dedication and would highly recommend Jacob to anyone looking for a reliable and professional inspector. ( Nickolas Phillips )
Response from the owner:It was an absolute pleasure helping you out with this one mate. Thank you very much for taking the time to leave such an amazing review. Congratulations on the new property!!!
Gerrit Venter
12 months ago
Having worked with several inspectors over the years, I can confidently say that Jacob provided the best experience I’ve ever had. His attention to detail, the clarity and thoroughness of his report, and his exceptional level of service were truly outstanding. I would not hesitate to recommend Jacob to anyone seeking a reliable and professional building and pest inspection.
Response from the owner:Thank you very much for leaving that amazing review. It was an absolute pleasure working with you. - the BPI team
Ebony Pilon
12 months ago
Very thorough, I would recommend this company if you want to ensure you really know what you’re buying. I will be using them again. Thanks!
Response from the owner:Thank you for leaving us this review. It’s greatly appreciated. We look forward to helping you out again in the future. - the BPI team
Chris Clarke
12 months ago
This is the most thorough building and pest company west of Brisbane. They’re builders by trade and know exactly what to look out for. Not only that, they’re no fuss and straight talking, leaving you knowing exactly what needs your immediate attention and what doesn’t. Jacob inspected our new purchase at Lowood in literal rain, hail, and shine. Battling the elements, he found defects that allowed us to knock $75,000 off the price of the property. If you want results, go with BPI.
Response from the owner:Thank you very much for taking the time to leave us such an amazing review. I could definitely have done without the Hail, but aside from that, it was an absolute pleasure helping you out. Rosalee and I wish you all the best with the new property. - the BPI team
Carole Murray
1 year ago
Jacob was amazing throughout the Buildings and Pest inspection we had carried out recently. Professional, extremely thorough and communicated the important information verbally immediately to us. This was followed by a detailed written report soon after. Would highly recommend BPI Ipswich! Thank you!
Response from the owner:It was our pleasure. Thank you very much for taking the time to leave us this review - We love new customers being able to hear about the quality of our services directly from our happy clients. Look forward to working with you again in the future. - The BPI team
Jess Mackie
1 year ago
Jacob and the team at BPI provided prompt, professional, knowledgeable and exceptional quality of service to us as we navigated the build and pest inspection process of purchasing our first home. Thank you for undertaking such a thorough inspection and providing us with peace of mind. Highly recommend BPI!
Response from the owner:Thank you very much for taking the time to leave us a review. It was our pleasure. We look forward to working with you again in the future on your next property. - The BPI team
Karen Cole
1 year ago
BPI Ipswich are awesome! This team of professionals are expert at what they do, on time and provide sound advice. Highly recommend!
Response from the owner:Thank you for taking the time to leave us this review, it’s greatly appreciated. Congratulations on your new property. We look forward to hearing from you again in the future on your next purchase. - the BPI team
Mitch Edwards
1 year ago
Couldn't give 6 stars so 5 had to do. Jacob and Rosalee are not only great, friendly people, but the quality of their reports and the detailed in Jacobs on site inspections cant be beaten! I will continue to use Jacob and Rosalee at BPI Ipswich and would happily recommend them to all my family and friends.
Response from the owner:Thank you for taking the time to leave a review. Congratulations and we look forward to hearing from you again on your next purchase. - the BPI team
Scott Wright
1 year ago
Great service, very comprehensive report and great follow up call with Jacob with suggestions on a few repairs.
Response from the owner:Thank you very much for taking the time to leave us a review Scott. We greatly appreciate the positive feedback and look forward to helping out with your inspection needs in the future. - the BPI team
Shirley Lee
1 year ago
Jacob is one of the kind with high integrity in his job. He's honest and tell you exactly what he thinks without beating around the bush. He went out of his way to make sure we received the right information even after the service when I consulted him on some findings on the report. We will definitely use his service again. Highly recommend.
Response from the owner:Thank you very much for taking the time to leave us a review. It’s always great to hear our hard work is appreciated. It was our pleasure. -the BPI team
Absolutely thrilled with the service from BPI Ipswich! From the moment I contacted them, Jacob and Rosalee were incredibly professional and responsive. I needed a building and pest inspection done quickly, and they delivered with an impressively fast turnaround time. What truly set BPI Ipswich apart was their thoroughness. They were incredibly detail-oriented, leaving no stone unturned during the inspection. The report they provided was outstanding – far more comprehensive and informative than any other building and pest reports I've seen. It was clear and easy to understand, with high-quality photos and detailed descriptions that gave me complete confidence in my property purchase. Furthermore, they took the time to answer all my questions patiently and clearly, ensuring I understood every aspect of the report. This level of customer service is rare and greatly appreciated. I highly recommend BPI Ipswich to anyone needing a reliable and exceptional building and pest inspection. They are truly worth the money and should charge more for the service they deliver. I won't hesitate to recommend BPI Ipswich to anyone who needs their services.
Response from the owner:Thank you for taking the time to leave such a fantastic review. I look forward to seeing all the renovations take shape in the coming years. - the BPI team
Marcus M
2 years ago
Jacob and Rosalee were amazing. Rosalee was extremely prompt and answered every question i had, so much so i sent a list of areas of concern for focus of the inspection to be carried out by Jacob. Rosalee organized the inspection with the RE as soon as possible and kept us in the loop. Jacob was punctual arriving early to the house on the day. Jacob was professional and efficient when conducting his assessment with two nervous first time buyers, a vendor and the real estate present. I chose Jacob as i wanted a builder/carpenter by trade, a local of the area and someone who knows character Queenslander homes that has the ability to do thermal imaging. The inspection took 2 hours. At the end of the inspection Jacob highlighted areas to be aware of and why/how to rectify this by walking us through. He answered all of the questions we had and the report was received well within 24 hours. Armed with Jacobs report we can now use this as a guide for maintenance/rectification items to look after a beautiful home. We will definitely use and recommend Jacob and Rosalee.
Response from the owner:Thank you very much for leaving us such a glowing review. Congratulations on the purchase of your home! It was a pleasure assisting you. - the BPI team