Thank you Rosalee and Jacob for providing such a superior service.Going to through the purchasing of a property can be challenging having to juggle so many contact points and deal with uncertainty, however arranging the building and pest was seamless with BPI.Thank you for providing a personalised and educational service!
BPI Ipswich are the sidekicks everyone needs on their property purchasing journey!Jacob has inspected two properties for me, and I highly recommend. He's punctual, professional and thorough. The detailed reports are sent through quickly, and he's more than welcome to follow them up with a phone call, should you have any questions. Perfect for buyers like myself who aren't building and pest experts!I initially lodged an enquiry on the BPI website, and I was impressed with their communication from day one. Rosalee is incredibly responsive via both email and phone and has kept me up to date throughout the inspection process, booking me in with short turnaround timeframes was no hassle.If you're looking for a building and pest inspection in the area, then BPI Ipswich is the way to go!
I would not use anyone else! I have used BPI for multiple building and pest inspections and Jacob is the most thorough. He has always spent plenty of time in each house and he has saved me thousands of dollars because of his inspections. Rosalie is also an absolute gem and her customer service and communication is out of this world. Do yourself a favour and use BPI.
Jacob is an exceptionally professional and thorough individual when it comes to his work. He consistently demonstrates a willingness to patiently address any inquiries or concerns you may have. I have had the pleasure of engaging his services on two occasions, and I must say that working with him has been an absolute delight.If you are in search of a top-notch expert for Building and Pest inspection, I wholeheartedly and without reservation recommend Jacob.
Jacob at BPI was extremely thorough and with inspecting our property before purchase. Provided detailed report and took time to explain issues with the build and prior renovations. He followed up with us to answer further questions and clarify discussions. We were left feeling really satisfied and confident in quality of the inspection and information about property. I have no hesitation to recommend BPI.
TLDR: Amazing service with all the bells and whistles!! Rosalee is kind and accommodating with scheduling and Jacob brings his expertise and a full toolkit (ladder for the roof, metal proddy thing, moisture meter, thermal imaging camera and probably a few other things) and it’s all included in a very reasonable price - highly HIGHLY recommended!!!Booking process: Great! Quick call for a quote, but very responsive over email. I think the true test for whether a business is good is, how it reacts to less than ideal customers, and I can say with utmost confidence that you will get nothing but pure professionalism, empathy and kindness from RosaleeI’ve been a real pain due to some complications with a property purchase and Rosalee has been so amazing during a really stressful time. Thank you so much Rosalee! Wish you all the very bestInspection: Jacob did an incredibly thorough review, he really took his time and was so, so friendly and approachable. He noticed somewhat difficult to find termite damage and did more than he had to to see whether they were live.Jacob is the kind of inspector I would recommend to a very, very close friend who I cared a lot about - he also knows the area well, is very candid and very approachable.Report: delivered very quickly (next day after a late afternoon inspection) formatted very nicely, reads well and easy to understand with no lazy editing (ie sentences make sense and are grammatical, if you care about that).Overall: I’ve had buildings and pest reports done before and they weren’t bad by any means but BPI Ipswich just outshines everything else.If I need a building and pest inspection again, Jacob, Rosalee and BPI are my absolute first choice. You will not regret choosing them!!!
I have had Jacob conduct pest and building inspections on two occasions now. He has done an extremely thorough job and the comprehensive reports were received very quickly. It was great that he took the time to explain everything onsite so we understood, we found him friendly & professional and would definitely recommend his service.
Had Jacob on site go through the house and explain in great length what we are purchasing, with a positive, friendly and with great knowledge of property history types that show he is the right choice for Building and Pest Inspections.Although nothing major was found in our case,Jacobs very thorough investigation of the property and boundary as well as additional advice on next steps and lite maintenance we need for ongoing happy living in our purchase gave us confidence to continue with the purchase in our new home.
Requested a building inspection "with cause" (suspected ground movement issues), happily, no issues, but now I also have a very comprehensive building inspection report and a list of maintenance items I can organise to protect my rental property from issues later down the road. Jacob, building inspector, very friendly on the phone, gave me a complete debrief of issues found during the inspection and also recommended further actions. Rosalee in the office was very helpful in organising the inspection time and payment. Will be using these guys in 3 years to do a re-inspect to ensure still no ground issues. Highly recommend
I recently used BPI for a pre purchase inspection in Brassall. The entire process was made so simple from initial contact to set up the booking, they took care of the coordinating with the real estate. Jacob called me after the inspection to run through some important issues, the report was incredibly detailed and well laid out. I have no hesitation in recommending BPI to conduct your next Building & Pest Inspection.
Jacob is Fantastic! Very knowledgeable and easy to talk to. I feel he offers fantastic value, as you can openly talk to him at the inspection to discuss the report outcome basically before you get it... In realistic terms.I've used his services twice and he saved me money in the long run due to good advice. 100% recommend and will use again. 👍🏽
Jacob and Rosalee are very professional and so helpful with our building and pest inspection. Jacob was very thorough and practical with his advice. Would have no hesitation in recommending their services. Took all the stress out of such an important part of the house purchase journey. Awesome team!
Jacob is a great inspector, clear and concise and very detailed, but also great at explaining everything and always happy to answer questions. Not only do I have dealings with him often as a real estate agent but he is my personal choice of inspector for my own properties. I wouldn’t use anyone else but Jacob & Rosalee 👍🏻
Very impressed with how thorough the inspection was and the attention to detail. Great to have the photo backup to the comments raised in the report. Post inspection debrief was very fair and unbiased which was a great help to us. Will use again and very happy to recommend.
BPI had already come highly recommended from a friend when we decided to use their services and we were not disappointed. Jacob was extremely thorough with his report and more than happy to have a chat to alleviate any concerns we had. He went above and beyond and was friendly and approachable.
Firstly I want to thank Rosalee for having lovely phone manners and for contacting me to arrange a time to do the inspection of my house.Jacob did a comprehensive inspection and contacted me straight away. I loved how he explained everything to me in layman terms.Both Rosalee and Jacob are fantastic to deal and both have got great people skills and personality to boot too.I would recommend BPI Building and Pest Inspections Ipswich and Brisbane West for sure. Contact Rosalee today to make an appointment and let Jacob the man to do the inspection for you.
Can not recommend Jacob & BPI enough! Showed up on time, very thorough in checks. Even gave us a recap at end what to expect. He was not in a rush & his time/attention to detail what above & beyond. We had a long settlement & Jacob did not hesitate assisting in follow up queries needed to consult him on, where most would have bolted having the money already. Reports are thorough everything addressed with also photo snippets. Do not hesitate to use BPI you will not regret it!!
Jacob was very helpful and provided answers to any concerns/questions with a high degree of knowledge. The report is very detailed but simple enough for us to understand. Jacob made the process very easy for first home buyers!! Would recommend him to anyone!
Jacob was very professional and provided a thorough report for us. He then took the time to further explain and go through the details with us. Very fast turnaround on the report as well. We received it within 24hrs of the inspection.Would highly recommend him and Rosalee.
I’m so happy with my recent experience with BPI Building and Pest Inspections. Jacob did the inspection and was so thorough, he told me absolutely everything I needed to know then talked me through what needed to be tended to and what to just keep and eye on. He is clearly very passionate about his job and really cares!
We booked Jacob from BPI on the strength of these reviews and may I say that we believe that the rating is unfairly limited to 5*s. We found BPI to be fast, efficient, friendly and incredibly detailed. The service is by far and away the best Building and Pest experience I have had and we cannot recommend them enough. With a very fast turn around, excellent communication, thorough investigation and time was taken to explain each issue to my partner (and her father). We had our B&P booked for a Friday and had the lengthy report the following day!In short - if you want a Building and Pest done thoroughly, on time with great communication - don't hesitate and give these guys a call.
Had my building & pest inspection with Jacob last week. The quality of service provided by the BPI team is simply miles ahead of another building and pest inspector I previously had for another property. Jacob was approachable, knowledgeable and was extremely thorough with the inspection. He took the time to walk me through all the intricate details of the inspection at the end. He even went as far as giving me a call the next day to make sure I am all across with the results. Needlessly to say I was very impressed! Shout out to Rosalee at the main office, she was very prompt with her replies and was able to help me work out several conflicting schedules with the owner before settling on a suitable time for me. I will certainly call up BPI again in the near future! :)
Requires payment upfront, then cancels with 2 hours notice suggesting you find another business or reschedule. Do not voicemail or text their mobile numbers before business hours or you get very unprofessional responses. Hot tempered and rude
I first met Jacob when he did the building and pest inspection of a rental property I was living in. When I bought my own house, I knew I had to use Jacob as he is very thorough and I value his opinion. Rosalee in the head office is also very prompt with her replies and very informative. I would highly recommend BPI Building and Pest and will be using them in the future.
I’ve recently used BPI Building and Pest Inspections and had a great experience - very helpful and responsive staff and a comprehensive and timely report. The whole process could not be faulted, I will use them again in the future and would definitely recommend them to others
We had a very good experience with BPI building & pest Inspections. Being an interstate buyer, it was very important for me to find a reliable service. Rosalee was very accomodating with my special requests. Jacob’s report was very comprehensive. I’m thankful for personally calling me to explain the conditions, making recommendations and answering all my questions. It gave me the confidence to make the right decision! I would highly recommend their service.
We are absolutely grateful to Jacob from BPI Ipswich for completing a building/pest inspection for a property we were interested in purchasing. Although we did not receive the news we would have wanted to hear, we were extremely impressed by Jacob’s professionalism, honesty and thorough investigation - which lead us to make the correct decision in the end. I could not recommend him more and would give more stars if I could!!!
I highly recommend BPI Building & Pest Inspections. Jacob provided a comprehensive building and pest inspection report in less than 24 hours of conducting the inspection. As first home buyers, we had a lot of questions throughout the process. Jacob was approachable, knowledgable and very generous with his time, which put us at ease. We are thankful to have found this company and would absolutely use them again.
The team at BPI were amazing, quick to respond with a quote that was very reasonable for the service we were provided. Answered all our questions and provided us with a quality report.100% recommend the BPI team to anyone needing an inspection done.
I would highly recommend BPI. We found Jacob and Rosalee to be very responsive, friendly and knowledgeable. The whole process was seamless and the inspection was exceptionally thorough. Wouldn't have any hesitation in using them again.
The BPI team have been always been amazingly helpful, thorough and friendly. Highly recommended and have use them on multiple occasions. Every Realestate Agent I have dealt with makes comment on how thorough the inspection is.
Can't recommend Jacob and Rosalee enough for their professionalism and customer service. Jacob has inspected two houses for us on our property search and both times very thorough inspection and taking the time to explain the report and issues to us which was really helpful as first home buyers. Both were really responsive and helpful when I needed to call back later for help with some issues, taking time out of their days to offer advice. Thankyou both!
Extremely happy with the level of detail contained with the building and pest report provided by Jacob of BPI. Sensational customer service provided by Rosalea. Will definitely use their services again, money well spent A+.
We used BPI twice now for our pest and building inspections. Rosalee is amazing to communicate with and Jacob really knows what his doing, he is so knowledgeable. His in depth findings saved us from purchasing a home that was a ticking time bomb that would of financially broke us.We now have the upmost confidence that the home we are now purchasing is safe and sound after Jacobs thorough inspection.On top of the great expertise BPIs turn around on reports are so fast and very easy to understand.We can no recommend this guys enough. Thank you so much BPI ☺️
We have engaged the services of BPI twice now and highly recommend them. We have been burned before in a previous home where hidden issues were not recognised (different inspector and region), which caused extensive repairs and health issues for our family in the years to follow. Since moving to the region and purchasing a new property, Jacob's thorough and professional inspections and reports have allowed us to make a sound decisions due to his expertise and use of additional equipment that often only building biologists use. On top of that, both Jacob and Rosalee are genuinely lovely people and an absolute pleasure to deal with.